Account
Information about how to sign up and to manage your Empower.ca account.
- How do I create an account on Empower.ca/ iamsick.ca?
- I forgot my password. How do I regain access to my account?
- I can’t find the account confirmation email.
- How do I change my account information, like name or password?
For Patients
Information for patients on how book, edit, and cancel their appointments.
- How do I use Empower.ca eBooking (online booking)?
- What is a 'clinic rostering access code', and how do I use it?
- How do I modify or cancel my appointment?
- I lost my clinic access code/ my access code has expired. Where can I get a new one?
Troubleshooting
Troubleshooting tips for patients and healthcare professionals.
- I am getting a 500 Error. What should I do?
- I spotted an issue with your application. Where do I report that?
- I am having issues booking an appointment on the Calgary Co-op website. What can I do?